Khushi Sali

Khushi Sali

Salesforce GenAI Automation Agentic AI

I build AI-powered automation systems inside CRM and business workflows

Service: AI CRM Automation (Salesforce) | Workflow Automation (n8n) | API Integrations (FastAPI) | AI Decision Systems

Salesforce AI LLMs Agentforce N8N FastAPI

Experience

Salesforce AI Developer — Capgemini (Client: Coinbase)

Built automation pipelines → 65% reduction in manual effort Developed SLA monitoring systems and AI-driven workflows Engineered AI agents for ticket routing and diagnostics

GenAI Developer — Capgemini (Internal Team)

Built GenAI pipeline for automated test generation Reduced manual QA effort using AI + automation

Featured Projects

Explore my latest work in AI and automation

Agentic AI Framework
View Case Study

AI Customer Support Automation

Automates support workflows using AI — reducing manual effort by up to 60%

Salesforce OpenAI
Healthcare GenAI System
View Case Study

SLA Breach Prevention Automation

Prevents SLA breaches by auto-acknowledging unattended tickets

N8N JIRA SLA
Workflow
View Case Study

LibreChat LDAP Group Comparison Tool

Compares LDAP group memberships between users via a LibreChat-connected AI agent

N8N LibreChat LDAP
Workflow
View Case Study

AI-Powered Ticket Escalation Router

Uses LLM analysis to auto-correct labels and route escalated Jira tickets

N8N JIRA OpenAI
Workflow
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Salesforce Bulk Contact + Case Creation Pipeline

Bulk-creates Salesforce Contacts and Cases from spreadsheet data with full audit logging

N8N Salesforce Google Sheets
Financial Analysis System
View Case Study

AI Decision Engine inside Salesforce

Enables real-time AI decisions inside Salesforce without switching tools

Salesforce (Apex, LWC) Python FastAPI OpenAI Async
Internship Internship
Achievement Achievements
Projects Projects